Frequently Asked Questions
Please contact us if a question is not listed on this page.
Yes, if there is no concern for your safety.
It depends on the number of women staying at l’Accueil, but it’s relatively rare that rooms need to be shared. If you have children, you never share your room with anyone else.
Yes
No, we have surveillance cameras, and the doors are always locked. If he shows up, we can call the RCMP.
Yes, outside until midnight, and the doors open at 6 am.
NO
You’re putting your children in safety, so they won’t be taken away from you for coming to L’Accueil.
We help transport children to their respective schools. We also help with the costs if you’re using your car, and we pay for school lunches.
No, it’s free.
Your important cards; other essential documents, such as your legal custody documents for your children; your children’s important belongings as well as your own; your medication; and your clothing.
If friends or family members can drive you, we’ll cover the cost of gas; or by cab (if cab service is available).
Yes, to ensure a safe and quiet environment for the women and children.
Yes, there’s always a support worker available to listen and help you.
You are free to leave whenever you want.
No, you are responsible for your children at all times.